Shipping policy
We partner with trusted third-party brands to bring you quality products. Please note the following:
- Processing Time: Orders are processed within 2-5 business days.
- Shipping Time: Delivery typically takes 3-21 business days, depending on your location and the shipping provider.
- Multiple Shipments: As we work with various brands, your items may arrive in separate packages.
- Tracking: A tracking number will be provided once your order is shipped.
If you have any questions or concerns about your order, please contact our customer support team at support@joy.co