Shipping policy

We partner with trusted third-party brands to bring you quality products. Please note the following:

  • Processing Time: Orders are processed within 2-5 business days.
  • Shipping Time: Delivery typically takes 3-21 business days, depending on your location and the shipping provider.
  • Multiple Shipments: As we work with various brands, your items may arrive in separate packages.
  • Tracking: A tracking number will be provided once your order is shipped.

If you have any questions or concerns about your order, please contact our customer support team at support@joy.co